Support Terms Privacy

Privacy Policy

Last Updated: November 13, 2025

Our Commitment: VPN Master by SynergyLink (HK) Limited is committed to your privacy. We DO NOT collect, store, or log any personal information or VPN usage data. However, our app contains third-party advertising services that may collect certain information. This Privacy Policy explains our practices in detail.

1. Introduction

Welcome to VPN Master by SynergyLink (HK) Limited. This Privacy Policy describes how we handle your information when you use our VPN service. We distinguish between:

VPN Service Data: We maintain a strict no-logs policy and collect NO data about your VPN usage
Advertising Data: Our app displays ads through Google AdMob, which may collect certain information as described below

2. Information We Collect

2.1 Information WE (SynergyLink) Collect

VPN SERVICE - ZERO DATA COLLECTION: SynergyLink (HK) Limited does NOT collect, log, store, or process ANY of the following VPN-related data:

❌ No account registration or login information
❌ No email addresses or usernames
❌ No payment information
❌ No connection timestamps or duration
❌ No IP addresses (original or VPN-assigned)
❌ No browsing history or websites visited
❌ No DNS queries
❌ No data transfer amounts
❌ No server locations you connect to
❌ No connection logs of any kind
❌ No VPN traffic content

We maintain a strict no-logs policy for our VPN service. Your online activities remain completely private and anonymous.

2.2 Information Collected by Third-Party Advertising (Google AdMob)

Important: VPN Master displays advertisements through Google AdMob. AdMob is a third-party service operated by Google LLC, and it may collect and process certain information to provide personalized advertising. We do not control AdMob's data collection.

Information AdMob May Collect:

Advertising Identifiers:
- IDFA (Identifier for Advertisers) on iOS devices
- Android Advertising ID on Android devices
Device Information: Device model, operating system version, screen size, device language
IP Address: Your approximate location based on IP address (country/city level)
Ad Interaction Data: Which ads you view, click on, or interact with
Technical Data: App version, timestamp of ad requests
Cookies and Similar Technologies: AdMob may use cookies and similar tracking technologies

Purpose of AdMob Data Collection:

To display relevant advertisements
To measure ad performance and effectiveness
To prevent fraud and abuse
To provide aggregate analytics to advertisers

AdMob Privacy Policy: For complete details on how AdMob collects and uses data, please review Google's Privacy Policy at https://policies.google.com/privacy and AdMob's policies at https://support.google.com/admob/answer/6128543

2.3 Summary: What Each Party Collects

Data Type	SynergyLink (VPN Service)	Google AdMob (Advertising)
VPN Usage & Browsing History	❌ NO	❌ NO
IP Address	❌ NO	✅ YES
Advertising ID	❌ NO	✅ YES
Device Information	❌ NO	✅ YES
Ad Interactions	❌ NO	✅ YES
Personal Identity	❌ NO	❌ NO

3. How We Use Your Information

3.1 How SynergyLink Uses Your Information

We collect NO information, therefore we do not use any information for any purpose. We provide VPN services without collecting or processing any data about who you are or what you do online.

3.2 How AdMob Uses Your Information

Google AdMob uses the information it collects to:

Serve personalized advertisements based on your interests
Measure and analyze ad performance
Detect and prevent fraudulent activity
Improve advertising services

Note: AdMob's use of data is governed by Google's Privacy Policy, not by SynergyLink (HK) Limited.

4. How We Share Your Information

4.1 SynergyLink Data Sharing

We do not and cannot share your information because we do not collect any VPN usage information.

✅ We do not share VPN usage data with anyone
✅ We do not sell or rent any information
✅ We have no user activity data to provide to anyone
✅ Even if legally required, we cannot provide VPN logs we don't have

4.2 AdMob Data Sharing

Google AdMob may share information it collects with:

Advertisers and Ad Networks: To deliver and measure ads
Google Services: AdMob is part of Google's advertising ecosystem
Service Providers: Third parties that help Google provide advertising services

For detailed information about AdMob's data sharing practices, please refer to Google's Privacy Policy.

5. Data Security

While we don't collect any user data, we still implement the highest security standards to protect your connection and internet traffic:

Encryption: All data transmitted through our VPN is encrypted using military-grade AES-256 encryption
No-Logs Architecture: Our infrastructure is designed to be incapable of logging user activity
Kill Switch: Automatic disconnection if VPN connection drops to prevent IP leaks
DNS Leak Protection: Prevents your DNS queries from being exposed

6. Data Retention

Since we collect no data, we have no data to retain. There is nothing to delete because nothing was ever stored. This is true privacy by design.

7. Your Rights and Choices

7.1 VPN Service Privacy

Complete anonymity for VPN usage: You use VPN Master's core service completely anonymously. There is no account, no login, and no VPN usage data collected.

7.2 Advertising Choices

You have several options to control advertising data collection:

iOS Users:

Go to Settings → Privacy & Security → Tracking
Toggle off "Allow Apps to Request to Track"
Or go to Settings → Privacy & Security → Apple Advertising
Toggle on "Personalized Ads" to limit ad tracking

Android Users:

Go to Settings → Google → Ads
Select "Delete advertising ID" or "Opt out of Ads Personalization"

Note: Limiting ad tracking may result in less relevant ads, but you will still see the same number of ads.

7.3 Your Data Rights

Regarding VPN Service Data: Since we don't collect VPN usage data, there is nothing to access, correct, or delete from our side.

Regarding Advertising Data: To exercise rights related to data collected by AdMob, you should:

Review Google's Privacy Policy: https://policies.google.com/privacy
Use Google's Privacy Controls: https://myaccount.google.com/
Submit requests to Google regarding AdMob data

7.4 No Marketing from Us

We don't have your email or contact information, so we cannot and do not send you any marketing communications.

8. Children's Privacy

VPN Master is suitable for users of all ages. We do not knowingly collect personal information from children.

Regarding VPN Service: Since we don't collect any personal information, children can use our VPN service without privacy concerns from our side.

Regarding Advertising: Google AdMob complies with children's privacy regulations including COPPA (Children's Online Privacy Protection Act). AdMob does not show personalized ads to users known to be under the age of consent. However, non-personalized ads may still be displayed.

Parents and guardians can use the device-level advertising controls mentioned in Section 7.2 to limit ad tracking for children.

9. International Data Transfers

VPN Service Data: We do not transfer any VPN usage data because we don't collect it.

Advertising Data: Information collected by Google AdMob may be transferred to and processed in the United States and other countries where Google operates. Google complies with applicable data transfer frameworks and regulations.

For more information about Google's international data transfers, please review their Privacy Policy.

10. Cookies and Tracking Technologies

10.1 Our Use of Cookies

VPN Master does not use cookies, tracking technologies, or any analytics.

❌ No cookies from us
❌ No web beacons or pixels from us
❌ No analytics or tracking tools from us
❌ No fingerprinting technologies from us

10.2 AdMob's Use of Tracking Technologies

Google AdMob may use cookies, web beacons, and similar technologies to:

Serve personalized advertisements
Measure ad performance
Detect and prevent fraud

You can control AdMob's tracking through device settings as described in Section 7.2.

11. Third-Party Services

VPN Master integrates the following third-party service:

11.1 Google AdMob

Purpose: To display advertisements in our free app
Data Collected: As described in Section 2.2
Privacy Policy: https://policies.google.com/privacy
AdMob Terms: https://support.google.com/admob/answer/6128543

Important: We do not control and are not responsible for the privacy practices of Google AdMob. Their data collection and use are governed by their own privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights.

12.1 Information We (SynergyLink) Collect

✅ We collect NO personal information for VPN services
✅ We do not sell personal information
✅ We have no VPN usage data to access or delete

12.2 Information Collected by AdMob

Google AdMob may collect information as described in Section 2.2. Under CCPA:

Right to Know: You can request information about data AdMob collects from Google
Right to Delete: You can request deletion of your advertising data from Google
Right to Opt-Out: You can opt out of personalized advertising (see Section 7.2)
Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Note: We do not sell personal information. However, advertising may be considered "sharing" under CCPA. You can opt out of ad personalization using device settings.

To exercise CCPA rights regarding AdMob data, contact Google at: https://support.google.com/

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), UK, or Switzerland, the General Data Protection Regulation (GDPR) provides you with specific rights.

13.1 SynergyLink's Data Processing

✅ We collect NO personal data for VPN services (privacy by design)
✅ No consent needed because no data is collected
✅ No data to access, rectify, or erase from our side
✅ No data processing to restrict or object to

13.2 AdMob's Data Processing

Legal Basis: AdMob processes data based on:

Your consent (for personalized ads)
Legitimate interests (for non-personalized ads and fraud prevention)

Your GDPR Rights Regarding AdMob:

Right to Access: Request what data AdMob has about you
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how your data is used
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to data processing
Right to Withdraw Consent: Opt out of personalized ads at any time

To exercise GDPR rights regarding AdMob data, visit Google's Privacy Controls at https://myaccount.google.com/ or contact Google directly.

You also have the right to lodge a complaint with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or third-party services. Any changes will be posted on this page with an updated "Last Updated" date.

Since we don't collect contact information, we cannot notify you directly of changes. We encourage you to review this policy periodically.

Our core principle will never change: We do not collect any VPN usage data or personal information from our VPN service.

15. App Store Privacy Labels

In compliance with Apple App Store and Google Play Store requirements, we disclose the following:

15.1 Data Linked to You

From VPN Master: None

From AdMob: Identifiers (Advertising ID) may be linked to you for advertising purposes

15.2 Data Used to Track You

AdMob may use Advertising Identifiers to track you across apps and websites for advertising purposes

15.3 Data Not Collected

We do not collect: contact info, health data, financial info, browsing history, search history, purchases, location data (precise), user content, or any other sensitive information

16. Contact Us

If you have any questions about this Privacy Policy or VPN Master, please contact us:

Company: SynergyLink (HK) Limited

Email: xiulian@hksynergylink.com

For inquiries specifically about AdMob data collection:

Please contact Google directly through their privacy support channels:

https://support.google.com/policies/

Summary: VPN Master by SynergyLink (HK) Limited maintains a strict no-logs policy for VPN services. We do not collect, store, or log any information about your VPN usage or online activities. However, to provide a free service, we display ads through Google AdMob, which may collect certain device and advertising data as described above. You always have the option to limit ad tracking through your device settings.